IVR / Dialer

Voice

IVR / Dialer

Digalaya provides hosted cloud telephony solutions to enterprises. Based on business process,
IVR can be automated to handle incoming,to handle outgoing calls, to records, to transfer
and to integrate with CRM. Voice SMS(Dialer) helps to run auromated voice campaigns.

Digialaya is the reliable and reputed firm that provides the hosted cloud telephony solutions based on business purposes. IVR is the most imported part in the voice calling system. Especially for the business purposes, IVR automatically handles the incoming and outgoing calls. We ensure you about gathering all the details about the calls. Surely you can record and transfer the calls with the CRM option. Our IVR or dialer automated runs the campaigns and also used for the other important purposes. Our IVR help in capture all the delivery report. It is used to analyze the traffic and use inputs. Our main motive is to satisfy the executive and provide the voice calling systems with all kind of ultra-features.

To engage with the customers with the easiest way, you can simply use our link voice dialing with CRM by using the APIs. It helps the customer and the virtual receptionist to understand the voice calling system deeply. We satisfy the enterprise by providing the excellent IVR system. We have hired the professional and expert staffs that always remain ahead to aware the executive about the IVR or dialer features.

Hosted voice platform provides following solutions

Features

To enhance the business, the user can easily customized the IVR and build the inbound and outbound complex. We skillfully added the features in the IVR that surely take your business to the next level. The executive can add the voice recording; call latching and conferencing option during dialing or receiving the calls.

Voice Dialer

Run Automated Voice
campaigns

Customized IVR

Build Inbound /outbound
complex IVR using busines flow

Dashboard

Capture Delivery report to
analyze traffic and user inputs

Rich features

Add voice recording, call
latching, conferencing

Integration

Link voice dialing with CRM
using APIs

Reporting

Standard and customized
Reports